Q
How do I handle the ring sizes for my customers?
A
We recommend purchasing a Sizing Kit first. You can send the kit to your customers to confirm their size (Standard US sizes 6-13) before shipping the actual ring.
Q
Is there a monthly subscription fee for the App?
A
No, the App is lifetime free for basic health tracking functions. There are no hidden monthly subscription fees for your end-users.
Q
What health metrics does the ring track?
A
It tracks Heart Rate, Blood Oxygen (SpO2), Sleep Quality, HRV (Heart Rate Variability), and Steps. Data syncs automatically to the App via Bluetooth.
Q
Can I develop my own App? Do you provide SDK/API?
A
Yes, for bulk orders (typically MOQ > 500), we can provide the SDK/API protocol so you can integrate the ring's data into your own health platform.
Q
What is the material? Is it hypoallergenic?
A
The outer shell is made of Ceramic or Titanium (durable & scratch-resistant), and the inner ring uses medical-grade Epoxy, which is hypoallergenic and skin-friendly.
Q
Is the ring waterproof?
A
Yes, it is rated 5ATM / IP68 waterproof. Users can wear it while washing hands, showering, or swimming without issues.